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Frequently Asked Questions

Frequently asked Questions

How do I register my child?
Please call at the infant office, bringing with you your child's birth certificate and proof of residence e.g. recent utility bill. Ask for Mrs C Oakden who will look after your admission enquiries.

How do I register for the Nursery?
Please see our Nursery Admissions page on our Key Information tab.

Is there a catchment area?
Yes, please see our Admissions page on our Key Information tab to find details.

What do I do if my child is ill?
Please telephone the relevant school office from 8:30am, stating your child's name, class number and reason for absence.  Please do this on the first day of absence.  Alternatively, write a short note to the class teacher on return to school.

What will happen if my child becomes ill at school?
Parents/Carers are notified immediately by phone if we have a concern about a child’s health, or by letter if we feel that there is a need to monitor for symptoms following an accident e.g. head bump.
Please remember to keep your contact details up to date!

What do I do if need to collect my child during school hours for a medical appointment?
Please write a short note to the class teacher prior to the appointment.
Sign your child in and out on the electronic system when collecting/returning to school.

What if my child has medical needs?
Most medical or personal needs can be accommodated in school. Please inform school if you have any needs or concerns so that arrangements can be made.

What do I do if my child is prescribed medication?
Parents can arrange to come into school to administer medication to their own children if necessary.
Only in special circumstances do staff administer medicines. 
We suggest they are given before and after school and at bedtime. Anti-biotic doses will only be administered at school if they are prescribed by a doctor to be given 4 times a day.  Please ask at school office to discuss our procedures for this. 
For long term or ongoing medication, parents are asked to complete a Health Care Plan and parents together with school decide how best to administer any medication. 
Children with asthma or severe allergies keep their medication in the classrooms and First Aid room; these are given under the supervision of an adult according to the child's Health Care Plan.

What do I do if we arrive late?
Please enter school through main reception and sign your child in at the office.

How do I know if I am entitled to pupil benefits?
If you would like more information about whether or not you are entitled to pupil benefits - free school meals, milk, clothing or transport, please click on the city council pupil benefits link here.

Can I take my child out of school during term time?
Holidays during term time will not be authorised in line with government guidelines. 
Please come and talk to Mrs Orme or Mr Holroyd if you are having difficulty with exceptional circumstances.

What if my child gets head lice?
There are leaflets describing various treatments for head lice available at the school office, and advice can be sought from your local chemist. Please inform your child's teacher if your child has head lice, as prompt action will help stop the rapid spread of these little mites! There is no need for your child to be kept off school.

What about worms?
Threadworms are common and spread very easily. Personal hygiene is crucial in slowing the spread of eggs from person to person; short nails and thorough hand cleaning should be encouraged. With good hygiene, your child should not need to be kept off school but please do inform your child's teacher. Effective medication or advice is available from your local chemist.

How long before they can return to school after an illness?
In the case of sickness and diarrhoea please wait 48 hours after symptoms have stopped before returning to school.
For details of other infections/illnesses and incubation periods, please ask at the school office, at your health centre or follow the guidance from The Health Protection Agency
.

To whom do I make cheques payable for school trips?
Fernwood Primary and Nursery School

Where can I buy items of uniform?
Items bearing the school logo can be bought at Morleys School Outfitters on Bramcote Lane in Chilwell, or from Marks and Spencer Online  store. 
Items without a logo can be bought from any retail outlet.
Please note that though most children wear items bearing the school logo, this is not compulsory.

What are the arrangements for milk?
Milk for our infants is ordered and paid for termly in advance. See the office for more details and for changes to arrangements. Children not having milk can bring in their own drink for milk time. Junior school children are encouraged to bring water to school in reusable containers. Water is always available from the fountain.

Can I come in and help?
Your help will be greatly appreciated. Please see your child's class teacher if you can help regularly, occasionally or with the Friends of Fernwood fundraising team. 
Please note that regular helpers will be requested to undergo DBS clearance in line with current guidelines for schools. School will fund this.

Can I park in the school car parks?
No.
We try to encourage children to walk to school as the parking is very limited and Arleston Drive very busy and congested. Parents bringing children to school by car are kindly requested to park a little way away and walk the remaining distance.
In special circumstances (eg disability), arrangements for dropping off can be made at the school office.

Are there any before or after school clubs?
We have limited place breakfast and after school clubs - more details can be found on this website under Key Information.  A variety of after school activities are run by outside providers, details of which are sent home as they become available.

Do the children get free fruit?
The Infants is part of the National Fruit Scheme  where all children are offered a piece of fruit daily. Juniors are encouraged to bring in their own fruit for snack time.

What do I do if I need to see a teacher?
Teachers are normally available for brief enquiries after school. If you need a longer appointment, please contact your child's class teacher or the office staff who will be happy to arrange this for you.

What do I do if I have a complaint?
The teaching staff and Head are always available to discuss any complaints, however slight.
Procedures for dealing with more serious complaints are outlined in our Prospectus – see Key Information tab.
You can make your views about school known through Parent View
.

How do I contact a Governor?
If you need to contact the any member of the governing body, please ask at either office.

What are 'Bear' and 'Pop' words?
Bear and Pop word lists contain the same words. However 'Bear' denotes reading recognition, while 'Pop' denotes spelling. Lists of words can be found on our Helping at Home page on our parents tab.

What about homework?
Other homework includes spelling, research, maths activities and assembly homework. 
Our junior children are set regular homework, normally noted in their diaries.

Where is lost property?
Named items will normally be returned to their owners; found un-named items can be collected from lost property buckets located around the schools. Any items not collected by the end of term will be treated as unwanted. Any valuable item will be taken to the office for safe keeping until it is claimed. Please do not let your children bring valuable or sentimental items into school unless their teacher has requested them.

What about jewellery?
Jewellery is not allowed in school. Children who have had their ears pierced should only wear small studs which will have to be covered during PE and removed for any swimming sessions. Exceptions include a small watch and any items worn for religious reasons such as a Kara.

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